Privacy Policy

Effective Date: 29th April 2024 onwards

StenoWorld.com (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”) and is committed to protecting your personal information. This Privacy Policy explains what information we collect from users who visit our website (https://www.stenoworld.com) (“Website”) or use our online courses (“Courses”), how we use this information, and under what circumstances we may disclose it.

1. Information We Collect

We collect two types of information from users:

  • Personal Information: This is information that can be used to identify you as an individual, such as your name, email address, phone number, username, and password. We collect personal information when you register for an account, enroll in a course, or contact us for support.
  • Non-Personal Information: This is information that does not identify you as an individual, such as your browser type, operating system, IP address, browsing activity on our Website, and progress within our Courses. We collect non-personal information automatically when you use our Website and Courses.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our Website and Courses
  • Process your enrollment in Courses
  • Send you important information about your account and Courses, such as registration confirmations, billing statements, and course updates
  • Respond to your inquiries and provide customer support
  • Send you marketing communications, such as newsletters and promotional offers (with your consent)
  • Track and analyze user behavior to improve our Website and Courses

3. Sharing Your Information

We may share your information with third-party service providers who help us operate our Website and Courses, such as payment processors, email marketing providers, and analytics providers. These third-party service providers are obligated to keep your information confidential and use it only for the purposes we have authorized.

We will not share your personal information with any third-party for their marketing purposes without your consent.

4. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Choices

You have choices regarding your information:

  • You can access, update, or delete your personal information in your account settings.
  • You can unsubscribe from marketing communications by clicking the “unsubscribe” link in any email you receive from us.
  • You can opt-out of the collection of non-personal information by using certain browser settings. However, please note that this may limit your ability to use certain features of our Website and Courses.

6. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

7. Children’s Privacy

Our Website and Courses are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete any personal information we have collected from your child.

8. International Transfers

Your information may be transferred to, processed, and stored in countries other than your own, where data protection laws may be different from those in your jurisdiction. By using our Website and Courses, you consent to the transfer of your information to these countries.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please reach us through methods given at our Contact Us page.

StenoWorld.com